Robert Kołodziejewski

UX/UI Designer

Date: 15th Octobert 2022

Fridg.pl is an online store with natural cosmetics. The company’s guiding feature is the 100% natural composition and method of storing cosmetics. Customers appreciate the brand for the fact that the products always reach them fresh and safely packed. Fridge also offers vegan products and products for men.

The store has been created so far on the Shoper ecommerce platform. The client wants to create an individual product that is much more visually attractive and user-friendly. In addition, instead of the mobile version, the goal was to create an application for phones.

DISCOVER

DEFINE

IDEATE

DESIGN

KEY PARTNERS

KEY ACTIVITIES

KEY PREPOSITIONS

Kasia. age 20

Student of Economy

A student with a passion for cosmetics. At the university, he supports groups promoting veganism and ecology. He really appreciates the quality of the products. The price doesn't really matter to her

NEEDS

Ecological products with proven effectiveness. He likes to have an insight into the composition of the products

GOALS

I want to find a source of products that I can trust implicitly

FRUSTRATIONS

Many manufacturers lie about the ecological side of their products. Hidden information.

FEARS

She is afraid that the products do not meet her expectations at all and are just a marketing ploy

DEVICES/TOOLS

martyna. age 45

School teacher

Martyna is a mother of 3 children who worked in a school for many years. Teenagers are her students and often they suggest cosmetic products to her

NEEDS

The art of effective products at a good price. I prefer natural products. I try not to use products with unidentified ingredients

GOALS

The main goal is to maintain a healthy and young skin

FRUSTRATIONS

No detailed product descriptions, no tests or reviews

FEARS

She doesn't know anything about cosmetics. He is guided mainly by the opinions of friends and colleagues. She is afraid that she will buy a product that does not meet her expectations

DEVICES/TOOLS

Klaudia age 33

Marketing department employee, pro-ecological activist

KLaudia loves ecology and actively supports all pro-eco movements. At home, she makes sure that nothing is wasted and consciously teaches her own children. He mainly works for the PR industry.

NEEDS

I am looking for products that I will not only use privately but also use in my marketing campaigns

GOALS

For Klaudia, the most important thing is the authenticity of the product. She can quickly reject a brand that has failed her. He appreciates the true information contained on the packaging

FRUSTRATIONS

No clear product information

FEARS

He fears that there are no fully transparent products on the market anymore

DEVICES/TOOLS

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H2 - Lorem ipsum dolor sit amet

H3 - Lorem ipsum dolor sit amet

H4 - Lorem ipsum dolor sit amet

p1 - Lorem ipsum dolor sit amet

p2 - Lorem ipsum dolor sit amet

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Home

product page

Home

Product Page

Simple page

Simple page

Simple page

Home

Product Page

Simple page

Simple page

Simple page

login page

home

product page

iPhone 8 - 3

checkout 1

payment/shipping

Robert Kołodziejewski

UX/UI Designer

Date: 15th Octobert 2022

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